What proof do I need to bring?

You will be required to show proof of either your Universal Credit, Pension Credit,

Click here to find out how to get a proof of benefit letter.

An ID or identifiable proof of the visitor matching the details of the proof of benefit letter will be required on arrival.

The proof of benefits letter must be dated within 12 months of the day of your visit.

Related FAQs

Yes, you can purchase these tickets for yourself and up to five members of your household.

The offer is available for visitors receiving Universal Credit, Pension Credit

An identifiable proof of the visitor as a recipient of any of the list above will be required on arrival.

Heligan Local Passes are valid for a year from the day of purchase and are not refundable. If you normally renew your Locals’ Pass via Direct Debit and would like to cancel it, please let us know before your next renewal date. We will notify you by email about your automatic renewal 14 days in advance of the renewal date.

Please note that your Locals’ Pass gives you unlimited access to The Lost Gardens of Heligan for one year from the day of purchase. Universal Credit tickets are only valid for one day.

Our Universal Credit tickets are only valid for one day. If you’d like to visit again, you’ll have to purchase another ticket. If you live in Cornwall or Devon, click here to learn more about our annual local passes.

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