Accessibility

The Lost Gardens of Heligan are spread over a 200 acres estate. Approximately 13 acres of this can be accessed via even paths including; Productive Gardens, Pleasure Grounds and Home Farm as well as access to the Steward’s House. 

Visitors presenting the following documentation are eligible for one complimentary essential companion ticket. The visitor requiring assistance, and any additional members of their party must pay the garden admission fee or have valid annual passes.

Eligibility for a free essential companion ticket can be demonstrated with the following documentation:

• Disability Living Allowance (DLA) for children under 16, or DLA/Personal Independence Payments (PIP) for those aged 16-64, either in the form of an award letter or the actual Allowance book.
• Attendance Allowance or Carer’s Allowance award letter.
• Incapacity Benefit books or an award notification letter.
• Employment Support Allowance (ESA), Disability Student’s Allowance (DSA), or a UK Disabled ID Card (DID).
• A valid Blue Badge.
• For visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI).
• Credibility’s Access Card with the carer/companion symbol.

Manual wheelchairs are available to borrow, free of charge, from our Visitor Reception on a first-come, first-served basis.

For 2025 we have upgraded our mobility scooters to Trampers. These are very robust and able to cope with the more challenging areas of the estate. We are proud members of the Countryside Mobility scheme which simplifies hiring mobility scooters across the network. In order to hire a Tramper you must be a member of Countryside Mobility, which you can take out at Heligan. It cannot be done online.

Membership brings with it access to Tramper hire at over 50 other locations across the network. Membership - Countryside Mobility

Two types of membership are available:

• Annual Membership: £15
• 2-week Taster Membership: £5.
  This is ideal for trying the scheme out or if you are on holiday.

There is also a single use option (£3) if you would prefer to hire just the once. However, most people find that once they’ve tried a Tramper, they are keen to explore more and use the scheme elsewhere.

We have two Trampers, bookable in half-day slots from 10am to 1pm and from 1.30pm to 4.30pm. They are charged at £7.50 per half-day in addition to the membership fee.

To book a tramper for your visit, please click here.

To check-in for your Tramper induction or for further information, please drop into our Visitor Reception.

Accessible parking bays are situated nearest to the entrance; these bays are on flat ground and have a compacted gravel-dust surface. The parking bays start at approximately 50m from the entrance facilities.

When you drive into Heligan please display your Blue Badge clearly if you have one.

If arriving by taxi, they will drop you off at our nearest point to the entrance, adjacent to our Coach Park. This also serves as the pick-up point too.

We have ample toilet facilities on arrival, including left and right hand transfer accessible toilets for wheelchair users and ambulant visitors with RoomMate installed to assist our blind and visually impaired visitors, as well as baby changing facilities. Further facilities are available inside the gardens at the Steward’s House, including an accessible toilet.

All facilities feature; alarms, tactile signage, lever style taps and colostomy shelves.

Changing Places Toilet

Our Changing Places toilet can be found within the main set of toilets and is equipped with a free-standing, height adjustable, changing bench with a safe working load of up to 190kg. There is also a height adjustable sink and a Likorall 242 hoist, suitable for all looped slings which can lift up to 200kg. Please note – we do not provide slings and there are no shower facilities.

The toilet is available to use within our opening times and requires a RADAR key which can be borrowed from a member of the Heligan Stewarding Team.