Hospitality Team Leader

Full Time (40 hours per week)

Salary: £14 per hour

Closing date: 4 November

We are looking for a hands-on Hospitality Team Leader to help bring the Heligan experience to life through great food, warm welcomes and exceptional service.

Working closely with the Hospitality Manager, you’ll lead from the front, supporting our team across the Heligan Kitchen, Stewards House, takeaway outlets and seasonal pop-ups.

Key responsibilities include:

• Leading, coaching and motivating the team during service.

• Supporting staffing across outlets to meet visitor demand.

• Maintaining high standards of customer service, presentation, food safety and allergen compliance.

• Developing team knowledge of menus, table service, wine and beverages.

• Supporting sales targets, team management and waste reduction.

• Helping deliver weddings, private events and special dining experience.

About you:

You will have at least two year’s team-leading experience in a busy hospitality environment. You will be confident leading a team, knowledgeable about food safety and allergens, commercially aware and able to remain calm under pressure.

A level 2 or 3 food safety qualification is required, alongside First Aid at Work and Fire Warden, or a willingness to undertake the relevant training.

What we offer:

• Company events

• Company pension

• Discounted or free food

• Employee discount

• Free parking

• Health & wellbeing programme

• Store discount

If you are passionate about hospitality, enjoy developing people and want to be part of a team creating memorable experiences in a truly special setting, this could be the role for you!

How to apply: Candidates should submit their CV and a covering letter to [email protected].