Tickets will not be sold at the Ticket Office or Heligan Reception on the day of your visit.
Visitors without valid tickets will not be granted access to the gardens.
All tickets are valid for a specific ten-minute slot on a specific day and cannot be transferred to another day/time.
Tickets are non-refundable and non-transferable unless The Lost Gardens of Heligan are forced to closed due to extreme weather conditions or other unprecedented issues.
All Members and Local Pass Holders must also pre-book their visits. These tickets will not be charged as will be validated upon input of your Membership/Local Pass card number when prompted on our website.
Visiting Members and Local Pass Holders must bring their valid membership cards with them for presentation at the ticket office.
Tickets pre-booked by Members and/or Local Pass Holders must be redeemed by the Members/Local Pass holders in question. Member/Local Pass Holder ticket that are presented by non-pass holders will be voided and the visitors will be refused entry to the gardens.
All children must be accompanied by and adult.
There will be no charge for children under the age of five years or for the carers of our visitors. Please select complimentary tickets for these visitors upon booking.
Members and Local Pass Holder must only reserve one entry time per day. Multiple bookings will be cancelled and may result in the refusal of entry.
Multiple non shows on booked tickets by Members and/or Local Pass Holders may result in the individual pass holders’ passes being placed on hold.
All discount offers are currently on hold and cannot be honoured at this time.