Read our Story
How a lost garden was found
We are currently receiving several frequently asked questions. Please explore this page to see if we can answer your query.
Will you be open throughout the second lockdown?
The Lost Gardens of Heligan are now open Wednesdays - Sundays. Please click here for opening hours and prices.
Can I change the date or time of my booked visit?
Tickets are non-refundable and non-transferable unless The Lost Gardens of Heligan are forced to closed due to extreme weather conditions or other unprecedented issues. Please click here for our full ticketing terms and conditions.
The online ticketing system says that my pass is invalid and I am unable to book a slot.
Please ensure that you are selecting the correct option when booking tickets.
For those with Heligan Membership, please select
Adult Member Admission and/or Child Member Entry Admission
For those with Heligan Local Passes, please select
Adult Local Pass Admission and/or Child Locals Pass Admission
How do I obtain passes for my son/daughter who has recently turned five?
When booking ticket for you next visit, please purchase a Child Garden Admission and ask for our ticketing to upgrade this to a Member Pass or Local Pass when visiting.
This can be done at any time in the year.
My Locals Pass/Membership has expired. How can I book a visit?
Please click here to renew online before booking your next visit.
Can I bring my dog with me?
Yes, we welcome dogs and well-behaved owners all year. Please click here to be taken to our dedicated dogs page.
Can I use my Gardener’s World 2 for 1 voucher at The Lost Gardens of Heligan?
The Lost Gardens of Heligan are not participating in this year’s Gardener’s World 2 for 1 scheme.
For our general frequently asked questions, please click here.
If you have a question we haven’t answered on this website, please feel free to contact us by calling 01726 845100 or by filling in the enquiry form below.