DISABLED ACCESS

Provisions for Visitors with Disabilities

Heligan Gardens is working hard to ensure that all visitors, no matter what their ability, can gain the most from their visit. With this in mind we have carried out a comprehensive list of improvements to enable the best possible access to our facilities and services.

Car Parking

At present there are 11 signed disabled parking bays, however the number of allocated bays increases with the number of visitors coming in each day and the time of year. The car park has a firm, level surface and although the parking bays are not marked our car park staff will be pleased to help you on arrival. The parking bays start at approx. 50m from the entrance facilities.

Facilities

We have three dedicated disabled toilets at the garden entrance and one disabled toilet half way down the garden at the Steward’s House.

Our Heligan Shop, Plant Sales and Tearooms all cater for visitors with disabilities.

The Conservatory is a new area which features a film of the more inaccessible parts of the gardens, the film contains commentary by our own staff.

Wheelchairs

Manual wheelchairs are available to borrow from our Visitor Reception on a first-come first-served basis. There is no charge for this but please do ask for advice from a staff member before going off to explore the gardens. People are welcome to bring their own motorised wheelchairs or scooters but please be advised that this is at your own risk.

For a full list of adaptations made to facilities and services please see our downloadable Heligan Access Guide for details.

Resources

Information about Heligan is available in advance of your visit or on arrival in various formats (large print, audio and some items in Braille). Please contact our Visitor Reception to request these.

Assistance Dogs

Assistance dogs (and assistance dogs in training) on harness are welcome throughout the year.

Staff Training

All members of staff have received Disability Awareness training. We are committed to giving first class customer service. Please feel free to approach staff members if you need assistance in any way and we will do our best to help.

Access within the gardens

The Heligan Access Guide will give you detailed information about the gardens, including path surfaces, gradients and rest places.

Most of the 13 acre Northern Gardens is accessible and there is full access to Horsemoor Hide (our indoor wildlife centre), and the Steward’s House. The Northern Gardens lies on a gentle downhill gradient, so please remember this when you want to make your way back to the exit.

The Jungle and Wider Estate are unfortunately not easily accessible to everyone. The gradients of the pathways to these areas are very steep. For this reason we ask wheelchair users to refrain from entering these areas.

We have free maps and Wheelchair Access maps, which will help you to get an idea of the site and its size. The maps are included in the downloadable Access Guide from this website and can assist you in planning visit before you arrive.

Recommended Downloads
Heligan Gardens Ltd ~ Access Guide
Heligan Gardens Ltd ~ Access Policy